Royal Bournemouth Hospital, The, Bournemouth
- Useful links:
- A&E scorecard
This hospital is part of The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
General hospital information
- Number of beds: 711
- % of single rooms: 21%
- Total parking spaces: 673
- Average parking fee per hour: £0.66
Address & description

About the Trust
The Hospital Trust gained Foundation status on 1st April 2005, following three consecutive years of being rated as a three star performing trust. The Foundation Trust includes the Royal Bournemouth and Christchurch Hospitals, which are located about three miles apart on the south coast, and a Sterile Supply Department in Poole.
The hospitals provide health care for the residents of Bournemouth, Christchurch, East Dorset and part of the New Forest with a total population of around 550,000, which rises during the summer months. Some specialist services cover a wider catchment area, including Poole, the Purbecks and South Wiltshire.
The hospitals are close to the New Forest in the east and the Jurassic coastline in the west with most of the catchment population covered by three primary care trusts (PCTs):
- NHS Dorset
- NHS Bournemouth and Poole
- NHS Hampshire
The Royal Bournemouth Hospital
The Royal Bournemouth Hospital is an acute hospital site which opened in 1992. It is recognised locally by its blue roof and is located on a large green field site close to the main roads that link with the New Forest, Southampton, Salisbury, Winchester, Christchurch and Poole.
The hospital has a 24-hour Emergency Department, which sees around 60,000 patients a year, and a large Day of Surgery Admissions Unit (the Sandbourne Suite). A purpose built Ophthalmic Unit is located on site as well as a state-of-the-art Cardiology Service and the award winning Derwent Unit (an orthopaedic service providing hip and knee replacements).
The Royal Bournemouth Hospital also provides district-wide services for cardiac interventions, vascular surgery and urology. Outpatient clinics are provided for oral surgery, paediatrics, plastic surgery, ENT (ears, nose and throat), cardiothoracic and neurology.
Christchurch Hospital
Christchurch Hospital provides a dynamic environment for rehabilitation and a range of outpatient services. An all-age rehabilitation service has been developed, particularly in the award winning, newly refurbished Day Hospital. Most patients are elderly, reflecting the local population. There is an excellent infrastructure to support rehabilitation with superb physiotherapy and occupational therapy facilities.
Outpatient clinics have expanded over recent years and include gastroenterology, breast surgery, oncology and Medicine for the Elderly. Dermatology and rheumatology outpatient services are also provided at Christchurch Hospital together with phlebotomy (blood taking) services, diagnostic services and the Macmillan Unit (palliative care).
Vision and Goals
The Trust’s vision is “putting patients first while striving to deliver the best quality healthcare.” To achieve this vision the Trust has focused on making progress against seven strategic goals, identified as critical to making the vision real.
The Trust’s goals were developed, as part of a five year strategy, following extensive consultation with staff, the public and health partners. They are:
- To offer patient centred services by providing high quality, responsive, accessible, safe, effective and timely care.
- To promote and improve the quality of life of our patients.
- To strive towards excellence in the services and care we provide.
- To be the provider of choice for local patients and GPs.
- To listen to, support, motivate and develop our staff.
- To work with partner organisations to improve the health of local people.
- To maintain financial stability enabling the Trust to invest in and develop services for patients
* this profile text was provided by The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Services at Royal Bournemouth Hospital, The
General Services Information
Hospital Questions
- How many single rooms are available to NHS patients at this hospital: 143
- Of these how many have an ensuite toilet: 78
- Of these how many have an ensuite toilet and shower or bath: 44
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Does this hospital operate an accident and emergency unit:
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How many specialist palliative care beds are available at this hospital: 0
We have 18 specialist palliative care beds at our non-acute site
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Does this hospital have a named private unit/service:
Trust Questions
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Does the Trust treat private patients:
Patient Safety
Trust Questions
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Is there a system for recording operations that resulted in a foreign body being left post surgery:
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What is the reporting system for a foreign body being left post surgery: Adverse Incident Reporting (AIR) Policy
Adverse Incident Reporting Policy
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Is there a system for recording operations that were cancelled due to missing notes:
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What is the reporting system for operations that were cancelled due to missing notes: Adverse Incident Reporting (AIR) Policy
AIR Policy
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Is there a system for recording operations that resulted in wrong site surgery taking place:
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What is the reporting system for operations that resulted in wrong site surgery taking place: Adverse Incident Reporting (AIR) Policy
AIR Policy
- During the period 01 April 2010 - 31 March 2011, how many operations resulted in a foreign body being left post surgery: 0
- During the period 01 April 2010 - 31 March 2011, how many operations were cancelled due to missing notes: 0
- During the period 01 April 2010 - 31 March 2011, how many operations resulted in wrong site surgery taking place: 0
- How many incident investigations using a full Root Cause Analysis did were carried out in 2010/11: 211
- What percentage of patient safety incidents resulting in severe harm or death had a full RCA initiated/completed: 100%
- What percentage of acute inpatients have a track and trigger warning system in place for the duration of the admission: 100%
- What percentage of patients are risk assessed for venous thromboembolism on admission: 91-99%
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Compliant with all relevant NPSA safety alerts issues in 2010/11 (you can find a full list of alerts issued at http://www.nrls.npsa.nhs.uk/resources/?p=3). :
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Does the Trust have a policy for providing educational programmes on using and interpreting clinical indicators:
Yes we train staff to monitor patient acuity (see 11. above)
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Does the Trust have a designated member of staff who supports teams in locating and analysing safety and quality data? (support):
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Is safety and quality data available on a central platform and actively disseminated to users:
Infection Control
Trust Questions
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Does the Trust employ an antibiotic pharmacist:
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Does the Trust operate a pre-admission assessment clinic or equivalent system where patients are screened and results returned in advance of the day of admission:
- Elective patient groups screened at the pre-op assessment clinic: All elective surgical and medical
- Are all oncology patients screened at the pre-op assessment clinic: YES
- Are all chemotherapy patients screened at the pre-op assessment clinic: YES
- Are all elective neurosurgery patients screened at the pre-op assessment clinic: Not Applicable
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Are all patients with past history of MRSA screened at the pre-op assessment clinic:
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What method of MRSA screening is used when screening at admission: Culture based in 48-72hrs
We also use molecular method
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On admission, does topical suppression take place immediately:
If positive or unknown screen result
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Does the Trust have at least one accident and emergency unit:
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Are all patients admitted through A&E screened:
Only if admitted
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Is screening done according to individual risk assessment:
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Does the Trust have a dedicated isolation ward:
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Protocol for isolating patients with infections: IPC polices identify appropriate isolation precautions required for all cases of communicable disease. Limited single room accommodation to isolate all patients with wound infections. To ensure correct prioritisation of single rooms, an established tool is used to risk assess all cases.
IPC polices identify appropriate isolation precautions required for all cases of communicable disease. Limited single room accommodation to isolate all patients with wound infections. To ensure correct prioritisation of single rooms, an established tool is used to risk assess all cases.
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Does the Trust have an isolation policy:
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Where medically appropriate, are patients with C Diff isolated in single rooms as a matter of priority:
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Does the Trust have a policy to guide the use of metronidazole and vancomycin for C.difficile infected patients:
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Does the Trust routinely isolate all patients with diarrhoea:
Stroke Medicine
Hospital Questions
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Does the hsopital have a specialist stroke unit:
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What type of stroke unit does the hospital have: combined acute and rehabilitation stroke unit
Acute and rehab units will be combined on acute (Royal Bournemouth) site from Autumn 2011
- Number of beds in the unit: 36
Trust Questions
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Does the Trust have a specialist stroke unit or units:
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Is the Trust part of a stroke care network:
- Details: Dorset Cardiac and Stroke Network
- How many emergency admissions with a primary diagnosis of stroke (ICD10 codes I60 - I64) did the Trust receive in the financial year (period 01 April 2010 - 31 March 2011): 608
- Of these, what was the number of patients given a Computerised Tomography (CT) scan within 24 hrs of admission: 527
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Is thrombolysis for stroke patients provided 24 hours per day and 7 days a week :
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Are there any formal arrangements with neighbouring hospitals for the emergency transfer of stroke patients who would benefit from thrombolytic treatment:
We have 24/7 thrombolysis on-site
Trauma & Orthopaedics
Trust Questions
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Does the Trust offer a trauma service:
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Does the Trust offer an orthopaedics service:
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Do all the Trust's orthopaedic ward/team have a linked geriatric team with whom they have regular meetings at least once a week:
Not relevant - no trauma on site.
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Does the Trust run a pre-operative patient education session/class for patients to attend prior to Total Knee Replacement (TKR) and Total Hip Replacement (THR)? :
- What is the audited Percentage of all patients that attend the class prior to surgery: 81
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Does the Trust have a standardised anaesthetic protocol for Total Knee Replacement (TKR) and Total Hip Replacement (THR) patients:
- Audited percentage compliance to this protocol: 90
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Not able to put a figure on the percentage of the Trusts total knee replacement (TKR) and total hip replacement (THR) patients walk within 24 hours of surgery:
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Does the Trust have a specialist orthopaedic physiotherapy service which is available 7 days a week:
- How many patients' discharge's delayed due to lack of physiotherapy services at weekends - estimated figure: 0
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Are patients for total knee replacement (TKR) and total hip replacement (THR) admitted prior to the day of surgery:
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Are patient records routinely recorded using a specific multi-disciplinary team THR/TKR pathway document:
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Is this data used to monitor compliance with the agreed pathway:
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Is criteria-based discharge used:
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Are patients routinely phoned in the first 48 hours after discharge to check on their progress:
Palliative Care
Trust Questions
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Does the Trust provide a palliative care service:
The Trust's specialist palliative care service is provided at the Trust's non-acute site
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How is specialist palliative care delivered at the hospital: Adult inpatient specialist palliative care unit
The Trust has the first three of these choices
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Does the hospital's specialist palliative team includes: A consultant in palliative medicine,A palliative care nurse,Counsellor(s)
The inpatient service has all of these service and includes complementary services as well.
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Is the Trust's specialist palliative care team available 24 hrs a day seven days a week:
Yes between the community specialist team and the inpatient team, 24/7 advice is available
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Are facilities provided to support relatives and carers who wish to stay with a patient in hospital:
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Does the Trust routinely survey and evaluate the views of patients and bereaved relatives and carers regarding the delivery of care on the end of life programme:
Maternity Care
Maternity Sites
- Royal Bournemouth Hospital - Midwife Led
- How many women gave birth in the unit during the year? (not including home births): 453
- How many babies were born in the unit during the year? (not including home births): 453
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How many women were booked for a home birth: 0
Women not routinely booked for a home birth, some make the decision in labour
- How many women had a home birth? (not including births at home by accident): 54
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Number of antenatal rooms: 0
0
- Total antenatal beds: 0
- Number of assessment area rooms (for monitoring and / or induction): 1
- Total assessment area beds: 2
- Number of delivery rooms: 3
- Total delivery beds: 3
- Number of postnatal rooms: 3
- Total postnatal beds: 6
- Number of rooms in obstetric high dependency unit: 0
- Total obstetric high dependency beds: 0
- Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0
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Amenity rooms; Are women able to book a single room in advance of their birth:
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If women can pay for a single room what is the average cost per night (GBP): 0
Not applicable
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Does the maternity unit have a neonatal intensive care unit:
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Does the maternity unit have a neonatal high dependency unit:
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Does the maternity unit have a special care baby unit:
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Security measures - ankle bands for the baby:
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Security measures - cot alarms:
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Security measures - CCTV:
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Security measures - restricted access:
- Pain relief available - bath or shower: Provided by unit
- Pain relief available - birthing pool: Provided by unit
- Pain relief available - birth ball: Provided by unit
- Pain relief available - Massage: Not available
- Pain relief available - Aromatherapy: Not available
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Pain relief available - TENS: Not available
Not recommended by NICE
- Pain relief available - Epidural: Not available
- Pain relief available - Mobile epidural: Not available
- Pain relief available - Entonox (gas and air): Provided by unit
- Pain relief available - Intramuscular injection: Provided by unit
- Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 44
- Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 42
- Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site
- Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site
- Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site
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Does the unit have a paediatrician available 24 hours a day, 7 days a week:
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Does the unit have an obstetrician available 24 hours a day, 7 days a week:
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Does the unit have an anaesthetist available 24 hours a day, 7 days a week:
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Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week:
Trust Questions
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Do all women have a choice about where they receive their antenatal appointments (i.e. at hospital or local health centre):
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Are NHS antenatal classes available (e.g. Parentcraft):
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Available during the daytime (until 5pm):
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Available in the evenings (after 5pm):
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Available at weekends (Saturday and/or Sunday):
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Available for women only groups:
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Available for other groups:
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Are all women routinely offered ultrasound scans:
- Scan 1 available between: 11-14 weeks
- Scan 2 available between: 18-21 weeks
Trust Statistics
Trust Questions
- You can view various measures relating to the Trust's performance by clicking the following link: The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Consultants at Royal Bournemouth Hospital, The
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Accident & Emergency services at Royal Bournemouth Hospital, The
cardiac services (heart attack) |
National average | |
|---|---|---|
| Patients having thrombolytic treatment within 30 minutes of arriving at hospital |
79%
The National Service Framework (NSF) for coronary heart disease (CHD) states that 75% of eligible heart attack patients in England should receive thrombolytic drugs within 30 minutes of arriving at hospital. Read more about this indicator.
|
75% |
| Patients having thrombolytic treatment within 60 minutes of calling for help |
80%
This standard reflects the combined performance of the ambulance service, general practitioners (GPs) and hospitals and is the most relevant overall indicator of care of heart attack patients. It encourages collaborative working across all relevant NHS organisations, particularly between ambulance services and hospitals to reduce delays to thrombolytic treatment. The call for professional help will usually be direct to the ambulance service but may be to a GP or NHS Direct. The Department of Health has set NHS organisations in England the target of 68% of patients receiving thrombolytic treatment within 60 minutes of calling for professional help. Read more about this indicator
|
68% |
| Primary angioplasty within 90 minutes of arrival at interventional centre door |
92%
An interim good practice standard of 90 minutes from arrival at an interventional hospital to the time when the blocked artery is reopened (door to balloon time) has been established for provision of primary angioplasty, based on international guidelines.
|
90% |
| Patients discharged from hospital on secondary prevention medication | ||
| Asprin | 100% | 99% |
| Beta blocker | 95% | 96% |
| Statins | 98% | 97% |
| ACE inhibitor | 96% | 94% |
| Clopidogrel | 96% | 95% |
