Patient experience

Which is better - a hospital where you never have to wait or one where the nurses always have time to talk to you? Now you can tell us what you think the most important aspects of your hospital experience are.

There are many different aspects to creating a good patient experience and not all hospitals do well at all of them.

Use this online survey to tell us what matters most to you and we will be able to tell you which hospitals do best. We have listed six aspects that comprise a good patient experience. Download the full dataset for the Patient Experience tool.

Important Below medium Very Important Above medium Most Important
Cleanliness
Physical comfort, especially pain control
Getting the right information, participation in decisions, feeling confident and in control
Timely, and well co-ordinated care
Being treated with respect and honesty
Being treated with compassion

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