Wexham Park Hospital, Slough

General Services Information

Hospital Questions

• How many single rooms are available to NHS patients at this hospital: 77

• Of these how many have an ensuite toilet: 14

• Of these how many have an ensuite toilet and shower or bath: 0

• Does this hospital operate an accident and emergency unit:

• How many specialist palliative care beds are available at this hospital: 0

• Does this hospital have a named private unit/service:

• What is the name of the private unit/service: The Paragon Suite

• How many beds are available within the private unit/service: 18

• How many single rooms are available within the private unit/service: 17

• Of these, how many have an ensuite toilet: 17

• Of these, how many have an ensuite toilet and shower or bath: 17

• Direct telephone number for the private unit: 01753634389

Trust Questions

• Does the Trust treat private patients:

Patient Safety

Trust Questions

• Is there a system for recording operations that resulted in a foreign body being left post surgery:

• What is the reporting system for a foreign body being left post surgery: Datix incident reporting system

• Is there a system for recording operations that were cancelled due to missing notes: Reason for cancellation is recorded, but there is currently no specific code for missing notes

• Is there a system for recording operations that resulted in wrong site surgery taking place:

• What is the reporting system for operations that resulted in wrong site surgery taking place: Datix incident reporting system

• During the period 01 April 2010 - 31 March 2011, how many operations resulted in a foreign body being left post surgery: 0

• During the period 01 April 2010 - 31 March 2011, how many operations were cancelled due to missing notes: 0

• During the period 01 April 2010 - 31 March 2011, how many operations resulted in wrong site surgery taking place: 0

• How many incident investigations using a full Root Cause Analysis did were carried out in 2010/11: 34

• What percentage of patient safety incidents resulting in severe harm or death had a full RCA initiated/completed: 100%

• What percentage of acute inpatients have a track and trigger warning system in place for the duration of the admission: 100%

• What percentage of patients are risk assessed for venous thromboembolism on admission: 0-30% 20.3% per month on average during April 2010 - March 2011. Currently the figure is 68% of patients for September 2011

• Compliant with all relevant NPSA safety alerts issues in 2010/11 (you can find a full list of alerts issued at http://www.nrls.npsa.nhs.uk/resources/?p=3). :

• Alerts where not expected to be compliant by 1st December 2011 and when expected to be compliant. : Bowel cleansing alert (NPSA/2009/RRR012). Much of the guidance in the alert has been implemented, however the current referral process does not provide assurance regarding renal function test results. An action plan and SOP have now been agreed to provide a solution. Expected date of compliance: 1st November 2011.

• Does the Trust have a policy for providing educational programmes on using and interpreting clinical indicators: Training is provided and there is a generic training policy, but no specific policy for clinical indicators training.

• Does the Trust have a designated member of staff who supports teams in locating and analysing safety and quality data? (support): Datix Manager/Patient Safety and Quality Team

• Is safety and quality data available on a central platform and actively disseminated to users: CHKS

Infection Control

Trust Questions

• Does the Trust employ an antibiotic pharmacist:

• Does the Trust operate a pre-admission assessment clinic or equivalent system where patients are screened and results returned in advance of the day of admission:

• Elective patient groups screened at the pre-op assessment clinic: All elective surgical All elective orthopaedics

• Are all oncology patients screened at the pre-op assessment clinic: YES if under surgery

• Are all chemotherapy patients screened at the pre-op assessment clinic: NO

• Are all elective neurosurgery patients screened at the pre-op assessment clinic: Not Applicable

• Are all patients with past history of MRSA screened at the pre-op assessment clinic:

• What method of MRSA screening is used when screening at admission: Culture based in 24-48hrs

• On admission, does topical suppression take place immediately:

• Does the Trust have at least one accident and emergency unit:

• Are all patients admitted through A&E screened:

• Is screening done according to individual risk assessment: High rick paediatrics/pregnant health care workers

• Does the Trust have a dedicated isolation ward:

• Protocol for isolating patients with infections: All patients are moved to / nursed in a single side room if there is a risk of cross infection; this includes reverse barrier nursing. Examples of conditions when a patient should be isolated are: diarrhoea or unknown cause, C. difficile infection, MRSA colonisation and infection, immunosuppression, TB. Patients are advised about the reason for the bed move to the side room before they are moved and are given an information leaflet if appropriate once they have been moved. If the patient is nursed in a side room for MRSA or C diff , one of the infection control team will visit them on a regular basis and will talk to relatives if required or requested.All unnecessary stock removed from room prior to admission * Rooms ideally will have an en-suite toilet if the patient has diarrhoea otherwise dedicated commode * Clinical waste bags only inside the room * Signage on door * Risk assessment undertaken regarding door closed or open * Alcohol gel and soap provided inside the room * Alcohol gel outside the room * Red aprons and gloves available outside the room * Patients notes kept outside the room * All staff entering the room and having patient contact are required to wear gloves and aprons. * Visitors are required to wear gloves and aprons in most situations but there are occasionally exceptions to this.

• Does the Trust have an isolation policy:

• Where medically appropriate, are patients with C Diff isolated in single rooms as a matter of priority:

• Does the Trust have a policy to guide the use of metronidazole and vancomycin for C.difficile infected patients:

• Does the Trust routinely isolate all patients with diarrhoea: All patients with diarrhoea isolated until infection risk established

Stroke Medicine

Hospital Questions

• Does the hsopital have a specialist stroke unit:

• What type of stroke unit does the hospital have: Other Acute Stroke Unit

• Number of beds in the unit: 17

Trust Questions

• Does the Trust have a specialist stroke unit or units:

• Is the Trust part of a stroke care network:

• Details: South Central

• How many emergency admissions with a primary diagnosis of stroke (ICD10 codes I60 - I64) did the Trust receive in the financial year (period 01 April 2010 - 31 March 2011): 440 Excluding IC10 162

• Of these, what was the number of patients given a Computerised Tomography (CT) scan within 24 hrs of admission: 289 95% based on data from 19 July 2010 on CT scanning within 24 hr 289/305

• Is thrombolysis for stroke patients provided 24 hours per day and 7 days a week :

• Are there any formal arrangements with neighbouring hospitals for the emergency transfer of stroke patients who would benefit from thrombolytic treatment:

• These arrangements are with: Wycombe Hospital, Buckinghamshire Healthcare

Trauma & Orthopaedics

Trust Questions

• Does the Trust offer a trauma service:

• Does the Trust have a dedicated trauma list available 24 hours a day for the duration of the week, (Sunday to Sunday):

• Does the Trust offer an orthopaedics service:

• Do all the Trust's orthopaedic ward/team have a linked geriatric team with whom they have regular meetings at least once a week:

• Does the Trust run a pre-operative patient education session/class for patients to attend prior to Total Knee Replacement (TKR) and Total Hip Replacement (THR)? :

• Not able to put a figure on the percentage of all patients that attend the class prior to surgery:

• Does the Trust have a standardised anaesthetic protocol for Total Knee Replacement (TKR) and Total Hip Replacement (THR) patients:

• Not able to put a figure on the percentage compliance to this protocol: Still on-going

• Estimated percentage of the Trusts total knee replacement (TKR) and total hip replacement (THR) patients walk within 24 hours of surgery: 100

• Does the Trust have a specialist orthopaedic physiotherapy service which is available 7 days a week:

• How many patients' discharge's delayed due to lack of physiotherapy services at weekends - audited figure was: 0

• Are patients for total knee replacement (TKR) and total hip replacement (THR) admitted prior to the day of surgery:

• Are patient records routinely recorded using a specific multi-disciplinary team THR/TKR pathway document:

• Is this data used to monitor compliance with the agreed pathway:

• Is criteria-based discharge used:

• Are patients routinely phoned in the first 48 hours after discharge to check on their progress: 1 week

Paediatrics

Hospital Questions

• Does the hospital have a paediatrics service:

Trust Questions

• Is the Trust's elective paediatric surgery carried out only by designated surgeons with at least six months training in a specialist unit:

• Do the Trust's anaesthetists with responsibility for paediatric anaesthesia participate in at least one paediatric list per week:

• Is a paediatrician on site (SpR or higher) 24 hours per day, 7 days per week:

• Are at least two registered children's nurses on duty 24hours per day in each children's ward:

• Is there a designated facility on site for parents or guardians to stay overnight:

Palliative Care

Trust Questions

• Does the Trust provide a palliative care service:

• How is specialist palliative care delivered at the hospital: A multi-disciplinary specialist palliative care team

• Does the hospital's specialist palliative team includes: A consultant in palliative medicine,Other (please specify) A Consultant nurse in palliative care, Palliative care CNSs, Occupational therapist, Chaplaincy

• Is the Trust's specialist palliative care team available 24 hrs a day seven days a week:

• Are facilities provided to support relatives and carers who wish to stay with a patient in hospital:

• Does the Trust routinely survey and evaluate the views of patients and bereaved relatives and carers regarding the delivery of care on the end of life programme:

Maternity Care

Maternity Sites

• Wexham Park Hospital (Midwife Led Unit) - Midwife Led

• How many women gave birth in the unit during the year? (not including home births): 3005

• How many babies were born in the unit during the year? (not including home births): 3022

• How many women were booked for a home birth: 31

• How many women had a home birth? (not including births at home by accident): 6

• Number of antenatal rooms: 0

• Total antenatal beds: 0

• Number of assessment area rooms (for monitoring and / or induction): 0 All assessed in the labour ward

• Total assessment area beds: 0

• Number of delivery rooms: 5

• Total delivery beds: 5

• Number of postnatal rooms: 6

• Total postnatal beds: 6

• Number of rooms in obstetric high dependency unit: 0

• Total obstetric high dependency beds: 0

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 0

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Provided by unit

• Pain relief available - Aromatherapy: Provided by unit

• Pain relief available - TENS: Provided by unit

• Pain relief available - Epidural: Provided by unit

• Pain relief available - Mobile epidural: Not available

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Other pain relief: Hypnobirthing

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 181 Rotate around

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 145 145 FTE rotate around

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week: On site

• Does the unit have an obstetrician available 24 hours a day, 7 days a week: On site

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week: On site

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: On site

• Heatherwood Hospital - Midwife Led

• How many women gave birth in the unit during the year? (not including home births): 215

• How many babies were born in the unit during the year? (not including home births): 215

• How many women were booked for a home birth: 100

• How many women had a home birth? (not including births at home by accident): 25

• Number of antenatal rooms: 0

• Total antenatal beds: 0 There are no inpatient rooms available

• Number of assessment area rooms (for monitoring and / or induction): 0 All assessed in the labour ward

• Total assessment area beds: 0

• Number of delivery rooms: 3

• Total delivery beds: 3

• Number of postnatal rooms: 4

• Total postnatal beds: 4

• Number of rooms in obstetric high dependency unit: 0

• Total obstetric high dependency beds: 0

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 0

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV: Neonatal

• Security measures - restricted access:

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Provided by unit

• Pain relief available - Aromatherapy: Provided by unit

• Pain relief available - TENS: Provided by unit

• Pain relief available - Epidural: Not available

• Pain relief available - Mobile epidural: Not available

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Other pain relief: Hypnobirthing

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 0

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 0

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week:

• Does the unit have an obstetrician available 24 hours a day, 7 days a week:

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week:

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week:

• Heatherwood Hospital - Consultant Led

• How many women gave birth in the unit during the year? (not including home births): 0

• How many babies were born in the unit during the year? (not including home births): 0

• How many women were booked for a home birth: 14

• How many women had a home birth? (not including births at home by accident): 0

• Number of antenatal rooms: 0

• Total antenatal beds: 0

• Number of assessment area rooms (for monitoring and / or induction): 0

• Total assessment area beds: 0

• Number of delivery rooms: 0

• Total delivery beds: 0

• Number of postnatal rooms: 0

• Total postnatal beds: 0

• Number of rooms in obstetric high dependency unit: 0

• Total obstetric high dependency beds: 0

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 0

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 0

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 0

• Wexham Park Hospital - Consultant Led

• How many women gave birth in the unit during the year? (not including home births): 2057

• How many babies were born in the unit during the year? (not including home births): 2129

• How many women were booked for a home birth: 37

• How many women had a home birth? (not including births at home by accident): 0

• Number of antenatal rooms: 2 Side rooms

• Total antenatal beds: 14 12 beds and 2 side rooms

• Number of assessment area rooms (for monitoring and / or induction): 0 All assessed in the labour ward

• Total assessment area beds: 0

• Number of delivery rooms: 9

• Total delivery beds: 9

• Number of postnatal rooms: 30

• Total postnatal beds: 30

• Number of rooms in obstetric high dependency unit: 0

• Total obstetric high dependency beds: 0

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 145 £145 for Standard room, £175 for En-suite room

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Provided by unit

• Pain relief available - Aromatherapy: Provided by unit

• Pain relief available - TENS: Provided by unit

• Pain relief available - Epidural: Provided by unit

• Pain relief available - Mobile epidural: Not available

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Other pain relief: Hypnobirthing

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 0

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 0

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week: On site

• Does the unit have an obstetrician available 24 hours a day, 7 days a week: On site

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week: On site

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: On site

Trust Questions

• Do all women have a choice about where they receive their antenatal appointments (i.e. at hospital or local health centre):

• Are NHS antenatal classes available (e.g. Parentcraft):

• Available during the daytime (until 5pm):

• Available in the evenings (after 5pm):

• Available at weekends (Saturday and/or Sunday): partly

• Available for women only groups:

• Available for other groups:

• Are all women routinely offered ultrasound scans:

• Scan 1 available between: 12

• Scan 2 available between: 20

Trust Statistics

Trust Questions

• You can view various measures relating to the Trust's performance by clicking the following link: Heatherwood and Wexham Park Hospitals NHS Foundation Trust