Leicester General Hospital, Leicester

General Services Information

Hospital Questions

• How many single rooms are available to NHS patients at this hospital: 114

• Of these how many have an ensuite toilet: 25

• Of these how many have an ensuite toilet and shower or bath: 58

• Does this hospital operate an accident and emergency unit:

• How many specialist palliative care beds are available at this hospital: 0

• Does this hospital have a named private unit/service:

Trust Questions

• Does the Trust treat private patients: For information contact Evey Klein, Private Patients & Overseas Visitors Manager on 0116 2585734

Patient Safety

Trust Questions

• Is there a system for recording operations that resulted in a foreign body being left post surgery:

• What is the reporting system for a foreign body being left post surgery: Datix incident reporting system

• Is there a system for recording operations that were cancelled due to missing notes:

• What is the reporting system for operations that were cancelled due to missing notes: Trust Patient Administration System (Clinicom)

• Is there a system for recording operations that resulted in wrong site surgery taking place:

• What is the reporting system for operations that resulted in wrong site surgery taking place: Datix incident reporting system

• During the period 01 April 2010 - 31 March 2011, how many operations resulted in a foreign body being left post surgery: 3

• During the period 01 April 2010 - 31 March 2011, how many operations were cancelled due to missing notes: 21 counts last minute cancellations only i.e. on day of arrival or day of operation. During 2010/11 the UHL cancelled a small number of operations at short notice due the notes not being available at the right time or location for the operation to be carried out. Rather than go ahead without the notes it was decided that it would be better for the patient to postpone the procedure and rebook when the notes where made available. The Trust can confirm that the patients affected have subsequently had their procedure.

• During the period 01 April 2010 - 31 March 2011, how many operations resulted in wrong site surgery taking place: 0

• How many incident investigations using a full Root Cause Analysis did were carried out in 2010/11: 52 In addition RCA investigations were carried out for 24 healthcare acquired infections, 7 information governance incidents and 200 grade 3 / 4 pressure ulcer incidents

• What percentage of patient safety incidents resulting in severe harm or death had a full RCA initiated/completed: 100%

• What percentage of acute inpatients have a track and trigger warning system in place for the duration of the admission: 100%

• What percentage of patients are risk assessed for venous thromboembolism on admission: 91-99%

• Compliant with all relevant NPSA safety alerts issues in 2010/11 (you can find a full list of alerts issued at http://www.nrls.npsa.nhs.uk/resources/?p=3). :

• Alerts where not expected to be compliant by 1st December 2011 and when expected to be compliant. : NPSA/2011/PSA001 (safer spinals and epidurals). Difficulties encountered due to lack of developed products in the marketplace, however deadline for closure is not until April 2012. Estimated date for completion, March 2012

• Does the Trust have a policy for providing educational programmes on using and interpreting clinical indicators:

• Does the Trust have a designated member of staff who supports teams in locating and analysing safety and quality data? (support):

• Is safety and quality data available on a central platform and actively disseminated to users:

Infection Control

Trust Questions

• Does the Trust employ an antibiotic pharmacist:

• Does the Trust operate a pre-admission assessment clinic or equivalent system where patients are screened and results returned in advance of the day of admission:

• Elective patient groups screened at the pre-op assessment clinic: All elective surgical interventional medical procedures also screened

• Are all oncology patients screened at the pre-op assessment clinic: NO patients are screened periodically

• Are all chemotherapy patients screened at the pre-op assessment clinic: NO screening is not done for every attendance but is done at the beginning of chemotherapy and at locally agreed periodic intervals

• Are all elective neurosurgery patients screened at the pre-op assessment clinic: Not Applicable

• Are all patients with past history of MRSA screened at the pre-op assessment clinic:

• What method of MRSA screening is used when screening at admission: Culture based in 24-48hrs

• On admission, does topical suppression take place immediately:

• Does the Trust have at least one accident and emergency unit:

• Are all patients admitted through A&E screened:

• Is screening done according to individual risk assessment:

• Does the Trust have a dedicated isolation ward:

• How many beds does it contain: 18

• Does the Trust have an isolation policy:

• Where medically appropriate, are patients with C Diff isolated in single rooms as a matter of priority:

• Does the Trust have a policy to guide the use of metronidazole and vancomycin for C.difficile infected patients:

• Does the Trust routinely isolate all patients with diarrhoea:

Stroke Medicine

Hospital Questions

• Does the hsopital have a specialist stroke unit:

• What type of stroke unit does the hospital have: rehabilitation stroke unit

• Number of beds in the unit: 19

Trust Questions

• Does the Trust have a specialist stroke unit or units:

• Is the Trust part of a stroke care network:

• Details: East Midlands

• How many emergency admissions with a primary diagnosis of stroke (ICD10 codes I60 - I64) did the Trust receive in the financial year (period 01 April 2010 - 31 March 2011): 1238 ICD10 codes I61,I63 and I64 only

• Of these, what was the number of patients given a Computerised Tomography (CT) scan within 24 hrs of admission: 1139 based on CQUIN audits

• Is thrombolysis for stroke patients provided 24 hours per day and 7 days a week :

• Are there any formal arrangements with neighbouring hospitals for the emergency transfer of stroke patients who would benefit from thrombolytic treatment: n/a 24/7 thrombolysis available at Leicester Royal Infirmary

Trauma & Orthopaedics

Trust Questions

• Does the Trust offer a trauma service:

• Does the Trust have a dedicated trauma list available 24 hours a day for the duration of the week, (Sunday to Sunday): Dedicated trauma lists 7 days a week, use of Emergency theatres out of hours

• Does the Trust offer an orthopaedics service:

• Do all the Trust's orthopaedic ward/team have a linked geriatric team with whom they have regular meetings at least once a week: In Trauma

• Does the Trust run a pre-operative patient education session/class for patients to attend prior to Total Knee Replacement (TKR) and Total Hip Replacement (THR)? : covered in preassessment

• Does the Trust have a standardised anaesthetic protocol for Total Knee Replacement (TKR) and Total Hip Replacement (THR) patients:

• Not able to put a figure on the percentage of the Trusts total knee replacement (TKR) and total hip replacement (THR) patients walk within 24 hours of surgery:

• Does the Trust have a specialist orthopaedic physiotherapy service which is available 7 days a week:

• Not able to put a figure Patients' discharge delayed due to lack of physiotherapy services at weekends:

• Are patients for total knee replacement (TKR) and total hip replacement (THR) admitted prior to the day of surgery:

• Are patient records routinely recorded using a specific multi-disciplinary team THR/TKR pathway document:

• Is criteria-based discharge used:

• Are patients routinely phoned in the first 48 hours after discharge to check on their progress:

Paediatrics

Hospital Questions

• Does the hospital have a paediatrics service:

Trust Questions

• Is the Trust's elective paediatric surgery carried out only by designated surgeons with at least six months training in a specialist unit:

• Do the Trust's anaesthetists with responsibility for paediatric anaesthesia participate in at least one paediatric list per week:

• Is a paediatrician on site (SpR or higher) 24 hours per day, 7 days per week:

• Are at least two registered children's nurses on duty 24hours per day in each children's ward:

• Is there a designated facility on site for parents or guardians to stay overnight: parents showers, coffee areas and z-beds

Palliative Care

Trust Questions

• Does the Trust provide a palliative care service:

• How is specialist palliative care delivered at the hospital: A multi-disciplinary specialist palliative care team

• Does the hospital's specialist palliative team includes: A consultant in palliative medicine,A palliative care nurse

• Is the Trust's specialist palliative care team available 24 hrs a day seven days a week:

• Are facilities provided to support relatives and carers who wish to stay with a patient in hospital:

• Does the Trust routinely survey and evaluate the views of patients and bereaved relatives and carers regarding the delivery of care on the end of life programme:

Maternity Care

Maternity Sites

• St Mary's Birth Centre, Melton Mowbray - Midwife Led

• How many women gave birth in the unit during the year? (not including home births): 242

• How many babies were born in the unit during the year? (not including home births): 242

• How many women were booked for a home birth: 13

• How many women had a home birth? (not including births at home by accident): 12

• Number of antenatal rooms: 0

• Total antenatal beds: 0

• Number of assessment area rooms (for monitoring and / or induction): 0

• Total assessment area beds: 0

• Number of delivery rooms: 2

• Total delivery beds: 2

• Number of postnatal rooms: 1

• Total postnatal beds: 8

• Number of rooms in obstetric high dependency unit: 0

• Total obstetric high dependency beds: 0

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 0 n/a

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Other security measures: n/a

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Not available

• Pain relief available - Aromatherapy: Not available

• Pain relief available - TENS: Provided by unit

• Pain relief available - Epidural: Not available

• Pain relief available - Mobile epidural: Not available

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Other pain relief: n/a

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: see comment 324 wte collective figure for the whole Trust including community midwifery. 108.58 unregistered staff for the service. 20 wte additional midwife posts created for Nov 11

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: see comment Collective figure for the whole of the trust: 315 wte posts recruited to for Oct 11, 102 wte vacant posts advertised.

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site in established labour

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week: Midwife led unit

• Does the unit have an obstetrician available 24 hours a day, 7 days a week: Midwife led unit

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week: Midwife led unit

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: Midwife led unit

• Leicester Royal Infirmary - Consultant Led

• How many women gave birth in the unit during the year? (not including home births): 6209

• How many babies were born in the unit during the year? (not including home births): 6303

• How many women were booked for a home birth: 53

• How many women had a home birth? (not including births at home by accident): 86

• Number of antenatal rooms: 22 one ward multi use Antenatal/postnatal

• Total antenatal beds: 52

• Number of assessment area rooms (for monitoring and / or induction): 6

• Total assessment area beds: 12

• Number of delivery rooms: 16 6 low risk

• Total delivery beds: 16

• Number of postnatal rooms: 22 one ward multi use Antenatal/postnatal

• Total postnatal beds: 52

• Number of rooms in obstetric high dependency unit: 1

• Total obstetric high dependency beds: 1

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 0 n/a

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Other security measures: n/a

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Not available

• Pain relief available - Aromatherapy: Not available

• Pain relief available - TENS: Provided by unit

• Pain relief available - Epidural: Provided by unit

• Pain relief available - Mobile epidural: Provided by unit

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Other pain relief: n/a

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: see comment 324 wte collective figure for the whole Trust including community midwifery. 108.58 unregistered staff for the service. 20 wte additional midwife posts created for Nov 11

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: see comment Collective figure for the whole of the trust: 315 wte posts recruited to for Oct 11, 102 wte vacant posts advertised.

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site in established labour

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week: On site

• Does the unit have an obstetrician available 24 hours a day, 7 days a week: On site

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week: On site

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: On site

• Leicester General Hospital - Consultant Led

• How many women gave birth in the unit during the year? (not including home births): 4115

• How many babies were born in the unit during the year? (not including home births): 4169

• How many women were booked for a home birth: 32

• How many women had a home birth? (not including births at home by accident): 53

• Number of antenatal rooms: 18 one ward multi use Antenatal/postnatal

• Total antenatal beds: 31

• Number of assessment area rooms (for monitoring and / or induction): 2

• Total assessment area beds: 2

• Number of delivery rooms: 10

• Total delivery beds: 10

• Number of postnatal rooms: 18 one ward multi use Antenatal/postnatal

• Total postnatal beds: 31

• Number of rooms in obstetric high dependency unit: 1

• Total obstetric high dependency beds: 1

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 0 n/a

• Does the maternity unit have a neonatal intensive care unit:

• Does the maternity unit have a neonatal high dependency unit:

• Does the maternity unit have a special care baby unit:

• Security measures - ankle bands for the baby:

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Other security measures: n/a

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Not available

• Pain relief available - Aromatherapy: Not available

• Pain relief available - TENS: Provided by unit

• Pain relief available - Epidural: Provided by unit

• Pain relief available - Mobile epidural: Provided by unit

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Other pain relief: n/a

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: see comment 324 wte collective figure for the whole Trust including community midwifery. 108.58 unregistered staff for the service. 20 wte additional midwife posts created for Nov 11

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: see comment Collective figure for the whole of the trust: 315 wte posts recruited to for Oct 11, 102 wte vacant posts advertised.

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site in established labour

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week: On site

• Does the unit have an obstetrician available 24 hours a day, 7 days a week: On site

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week: On site

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: On site

Trust Questions

• Do all women have a choice about where they receive their antenatal appointments (i.e. at hospital or local health centre):

• Are NHS antenatal classes available (e.g. Parentcraft):

• Available during the daytime (until 5pm):

• Available in the evenings (after 5pm): limited availability

• Available at weekends (Saturday and/or Sunday): limited availability

• Available for women only groups: limited availability

• Available for other groups:

• Also available for: vulnerable groups, teenagers

• Are all women routinely offered ultrasound scans:

• Scan 1 available between: Dating Scan by 12+6 wks

• Scan 2 available between: Detailed Scan at 20 wks

Trust Statistics

Trust Questions

• You can view various measures relating to the Trust's performance by clicking the following link: University Hospitals of Leicester NHS Trust