Frimley Park Hospital, Frimley

General Services Information

Hospital Questions

• How many single rooms are available to NHS patients at this hospital: 103

• Of these how many have an ensuite toilet: 59

• Of these how many have an ensuite toilet and shower or bath: 40

• Does this hospital operate an accident and emergency unit:

• How many specialist palliative care beds are available at this hospital: 0

• Does this hospital have a named private unit/service:

• What is the name of the private unit/service: The Parkside Suite

• How many beds are available within the private unit/service: 38

• How many single rooms are available within the private unit/service: 38

• Of these, how many have an ensuite toilet: 38

• Of these, how many have an ensuite toilet and shower or bath: 38

• Direct telephone number for the private unit: 01276 604895

Trust Questions

• Does the Trust treat private patients:

Patient Safety

Trust Questions

• Is there a system for recording operations that resulted in a foreign body being left post surgery:

• What is the reporting system for a foreign body being left post surgery: Datix

• Is there a system for recording operations that were cancelled due to missing notes:

• What is the reporting system for operations that were cancelled due to missing notes: Datix

• Is there a system for recording operations that resulted in wrong site surgery taking place:

• What is the reporting system for operations that resulted in wrong site surgery taking place: Datix

• During the period 01 April 2010 - 31 March 2011, how many operations resulted in a foreign body being left post surgery: 1

• During the period 01 April 2010 - 31 March 2011, how many operations were cancelled due to missing notes: 0

• During the period 01 April 2010 - 31 March 2011, how many operations resulted in wrong site surgery taking place: 0

• How many incident investigations using a full Root Cause Analysis did were carried out in 2010/11: 19 Increased number due to changes in PCT contract

• What percentage of patient safety incidents resulting in severe harm or death had a full RCA initiated/completed: 100%

• What percentage of acute inpatients have a track and trigger warning system in place for the duration of the admission: 100%

• What percentage of patients are risk assessed for venous thromboembolism on admission: 61-90% Current performance 90% +

• Compliant with all relevant NPSA safety alerts issues in 2010/11 (you can find a full list of alerts issued at http://www.nrls.npsa.nhs.uk/resources/?p=3). :

• Does the Trust have a policy for providing educational programmes on using and interpreting clinical indicators:

• Does the Trust have a designated member of staff who supports teams in locating and analysing safety and quality data? (support):

• Is safety and quality data available on a central platform and actively disseminated to users:

Infection Control

Trust Questions

• Does the Trust employ an antibiotic pharmacist:

• Does the Trust operate a pre-admission assessment clinic or equivalent system where patients are screened and results returned in advance of the day of admission:

• Elective patient groups screened at the pre-op assessment clinic: All elective surgical and medical All elective and emergency admissions including maternity and high risk paediatrics

• Are all oncology patients screened at the pre-op assessment clinic: YES

• Are all chemotherapy patients screened at the pre-op assessment clinic: YES

• Are all elective neurosurgery patients screened at the pre-op assessment clinic: Not Applicable

• Are all patients with past history of MRSA screened at the pre-op assessment clinic:

• What method of MRSA screening is used when screening at admission: Culture based in 24-48hrs

• On admission, does topical suppression take place immediately: If patient screens MRSA positive

• Does the Trust have at least one accident and emergency unit:

• Are all patients admitted through A&E screened: All patients screened on admission

• Is screening done according to individual risk assessment:

• Does the Trust have a dedicated isolation ward:

• How many beds does it contain: 17

• Does the Trust have an isolation policy:

• Where medically appropriate, are patients with C Diff isolated in single rooms as a matter of priority:

• Does the Trust have a policy to guide the use of metronidazole and vancomycin for C.difficile infected patients:

• Does the Trust routinely isolate all patients with diarrhoea:

Stroke Medicine

Hospital Questions

• Does the hsopital have a specialist stroke unit:

• What type of stroke unit does the hospital have: Other The Trust has a Hyperacute Stroke Unit (HASU) and a separate rehab stroke unit

• Number of beds in the unit: 28

Trust Questions

• Does the Trust have a specialist stroke unit or units:

• Is the Trust part of a stroke care network:

• Details: Frimley is part of the Surrey Heart and Stroke Network.

• How many emergency admissions with a primary diagnosis of stroke (ICD10 codes I60 - I64) did the Trust receive in the financial year (period 01 April 2010 - 31 March 2011): 362

• Of these, what was the number of patients given a Computerised Tomography (CT) scan within 24 hrs of admission: 340

• Is thrombolysis for stroke patients provided 24 hours per day and 7 days a week :

• Are there any formal arrangements with neighbouring hospitals for the emergency transfer of stroke patients who would benefit from thrombolytic treatment: Not applicable

Trauma & Orthopaedics

Trust Questions

• Does the Trust offer a trauma service: including a specialist Trauma Assessment Unit

• Does the Trust have a dedicated trauma list available 24 hours a day for the duration of the week, (Sunday to Sunday):

• Does the Trust offer an orthopaedics service: Including a specialist Trauma Assessment Unit

• Do all the Trust's orthopaedic ward/team have a linked geriatric team with whom they have regular meetings at least once a week: Weekly MDT ward round/meeting

• Does the Trust run a pre-operative patient education session/class for patients to attend prior to Total Knee Replacement (TKR) and Total Hip Replacement (THR)? : Hip patients only

• What is the estimated percentage of all patients that attend the class prior to surgery: 80

• Does the Trust have a standardised anaesthetic protocol for Total Knee Replacement (TKR) and Total Hip Replacement (THR) patients:

• Estimated percentage of the Trusts total knee replacement (TKR) and total hip replacement (THR) patients walk within 24 hours of surgery: 95 Audit set to start in 2 weeks.

• Does the Trust have a specialist orthopaedic physiotherapy service which is available 7 days a week: Rostered list of physios at weekends.

• How many patients' discharge's delayed due to lack of physiotherapy services at weekends - audited figure was: 0

• Are patients for total knee replacement (TKR) and total hip replacement (THR) admitted prior to the day of surgery:

• Are patient records routinely recorded using a specific multi-disciplinary team THR/TKR pathway document: Nurse led pathway only

• Is criteria-based discharge used:

• Are patients routinely phoned in the first 48 hours after discharge to check on their progress: Only ER referrals are contacted.

Paediatrics

Hospital Questions

• Does the hospital have a paediatrics service: FPH for Acute Services and Frimley Childrens Centre for outpatients and community

Trust Questions

• Is the Trust's elective paediatric surgery carried out only by designated surgeons with at least six months training in a specialist unit:

• Do the Trust's anaesthetists with responsibility for paediatric anaesthesia participate in at least one paediatric list per week:

• Is a paediatrician on site (SpR or higher) 24 hours per day, 7 days per week:

• Are at least two registered children's nurses on duty 24hours per day in each children's ward:

• Is there a designated facility on site for parents or guardians to stay overnight:

Palliative Care

Trust Questions

• Does the Trust provide a palliative care service:

• How is specialist palliative care delivered at the hospital: A multi-disciplinary specialist palliative care team Via a multi-disciplinary specialist palliative care team available for inpatients and outpatients. If appropriate - referrals to community based specialist palliative care teams are made for patients discharged home or to hospice(s) for ongoing care

• Does the hospital's specialist palliative team includes: A consultant in palliative medicine,A palliative care nurse,Other (please specify) It includes as core members: Consultant in Palliative Medicine, Palliative Care CNSs, EOLC Nurse and MDT co-ordinator; as extended members: Lead nurse for cancer and pallitive care, Chaplain, Dietitian, OT, Discharge co-ordinator, GP VTS ST2, Pall Med ST3, Social Services rep, Lung CNS, pharmacist, SLT .

• Is the Trust's specialist palliative care team available 24 hrs a day seven days a week:

• Are facilities provided to support relatives and carers who wish to stay with a patient in hospital: The hospital has quiet rooms and recliner chairs available to be used at the bedside. Relatives of terminally ill patients have unrestricted visiting hours. The trust has a dedicated garden which includes an outdoor room for the sole use of terminally ill patients and their families. This can be accessed 24/7.

• Does the Trust routinely survey and evaluate the views of patients and bereaved relatives and carers regarding the delivery of care on the end of life programme: Yes through patient experience surveys and Bereaved Relatives meetings.

Maternity Care

Maternity Sites

• Frimley Park Hospital - Consultant Led

• How many women gave birth in the unit during the year? (not including home births): 5056

• How many babies were born in the unit during the year? (not including home births): 5157

• How many women were booked for a home birth: 121

• How many women had a home birth? (not including births at home by accident): 87

• Number of antenatal rooms: 3

• Total antenatal beds: 13

• Number of assessment area rooms (for monitoring and / or induction): 2 1 room Triage, 1 room Ante-natal day assessment

• Total assessment area beds: 6 2 beds Triage / 4 chairs Ante natal day assessment

• Number of delivery rooms: 15 Including bereavement suite

• Total delivery beds: 14 excluding birthing pool

• Number of postnatal rooms: 13 Includes 2 rooms for Transitional Care

• Total postnatal beds: 39 Includes 8 Transitional Care Beds

• Number of rooms in obstetric high dependency unit: 0 HDU women are cared for in Trust ITU/HDU.

• Total obstetric high dependency beds: 0

• Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 0

• Amenity rooms; Are women able to book a single room in advance of their birth:

• If women can pay for a single room what is the average cost per night (GBP): 100

• Does the maternity unit have a neonatal intensive care unit: 1-2 cots

• Does the maternity unit have a neonatal high dependency unit: 1-2 cots

• Does the maternity unit have a special care baby unit: 8 cots

• Security measures - ankle bands for the baby: Two ankle bands on each baby

• Security measures - cot alarms:

• Security measures - CCTV:

• Security measures - restricted access:

• Pain relief available - bath or shower: Provided by unit

• Pain relief available - birthing pool: Provided by unit

• Pain relief available - birth ball: Provided by unit

• Pain relief available - Massage: Not available

• Pain relief available - Aromatherapy: Not available

• Pain relief available - TENS: Provided by women

• Pain relief available - Epidural: Provided by unit

• Pain relief available - Mobile epidural: Provided by unit

• Pain relief available - Entonox (gas and air): Provided by unit

• Pain relief available - Intramuscular injection: Provided by unit

• Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 145.33

• Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 145.33

• Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site and on-call service

• Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site and on-call service

• Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site

• Does the unit have a paediatrician available 24 hours a day, 7 days a week: On site and on-call service

• Does the unit have an obstetrician available 24 hours a day, 7 days a week: On site and on-call service

• Does the unit have an anaesthetist available 24 hours a day, 7 days a week: On site and on-call service

• Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: On site

Trust Questions

• Do all women have a choice about where they receive their antenatal appointments (i.e. at hospital or local health centre): Home, Children centre, GP surgery, Hospital, Satellite Consultant Clinic

• Are NHS antenatal classes available (e.g. Parentcraft):

• Available during the daytime (until 5pm):

• Available in the evenings (after 5pm):

• Available at weekends (Saturday and/or Sunday):

• Available for women only groups:

• Available for other groups:

• Also available for: Teenager, mum with special needs

• Are all women routinely offered ultrasound scans:

• Scan 1 available between: 11-13

• Scan 2 available between: 20-22

Trust Statistics

Trust Questions

• You can view various measures relating to the Trust's performance by clicking the following link: Frimley Park Hospital NHS Foundation Trust