City Hospital, Birmingham

General hospital information

  • Number of beds: 467
  • % of single rooms: 14%
  • Total parking spaces: 475
  • Average parking fee per hour: £1.17

Address & description

City Hospital,
Dudley Road, Winton Green, Birmingham, England, B18 7QH
Tel: Work 0121 554 3801
City Hospital

Caring and Compassionate, Accessible and Responsive, Professional and Knowledgeable, Open and Accountable, Engaging and Empowering - these are the values that underpin Sandwell and West Birmingham Hospitals NHS Trust.

The Trust is one of the largest in the West Midlands. It has a reputation for providing fast, efficient and high quality care from three hospitals- City Hospital on the Dudley Road in Birmingham, Sandwell General Hospital in West Bromwich and Rowley Regis Community Hospital in Rowley Regis.

MRSA bacteraemia and C.Difficile infection rates at the Trust are amongst the lowest of any Trust of its size and type and a programme of work focusing on patient nutrition and hospital cleanliness is having a positive impact on the hospital environment and experiences of hospital patients.

Sandwell General Hospital and City Hospital are busy acute hospitals providing many specialist services and a broad range of emergency services, including Accident & Emergency at both sites. A large proportion of surgical procedures are carried out as day case or short stay surgery and the Trust is a leading provider of minimally invasive surgery that enables patients to be treated faster, more comfortably and to recover more quickly.

Rowley Regis Community Hospital was opened in 1994 and provides continuing care and rehabilitation. It also has a range of outpatient and diagnostic facilities.

The Birmingham Treatment Centre opened on the City Hospital site in November 2005. This £35m development provides state of the art facilities for one-stop diagnosis and treatment. It includes an Ambulatory Surgical Unit with six theatres, extensive imaging facilities, an integrated breast care centre, teaching accommodation and outpatient facilities.

A new £18m Emergency Services Centre opened on the Sandwell site in April 2005. It incorporates a comprehensive A&E facility, Emergency Assessment Unit and Cardiac Care Unit.

The Trust hosts the Birmingham and Midland Eye Centre which is a supra-regional specialist facility, as well as the Pan-Birmingham Gynaecological Oncology Centre and Sickle Cell and Thalassaemia Centre.

As one of the leading acute Trusts in moving services into the community, many outpatient clinics in a wide range of specialties take place in health facilities across Sandwell and Birmingham so that patients are able to attend their outpatient appointment nearer to their home.

The Trust is also working in partnership with local PCTs and local authorities to develop plans for a new acute hospital in Smethwick with community hospitals on the existing sites, other community health facilities and new ways of providing care closer to where people live and in their own homes. These plans are known as the 'Right Care Right Here Programme' and have the backing of NHS West Midlands and approval as a national priority scheme by the Department of Health. The new hospital is planned to open in 2016.

Aside from being one of the largest providers of acute patient services in the Midlands, the Trust also has a substantial research agenda, focussing on ophthalmology, cardiology, rheumatology, gynaecological oncology and neurology.

In addition the Trust has a major staff, patient and public engagement agenda, with staff engagement led through its trailblazing Listening into Action programme, and a highly active membership of patients and local people. Customer care is at the heart of the Trust's culture, with nine promises to patients (and other staff) that include making them feel welcome, listening to them and going the extra mile. The Trust's moto, "Where everyone matters" was created by frontline staff and sets the tone for the organisation to follow.

The Trust was established in April 2002 and has a budget of around £380 million. It employs more than 6,000 staff, has around 1,000 beds and serves a population of over 500,000.

The Trust's vision is: We will help improve the health and well-being of people in Sandwell, western Birmingham and surrounding areas, working with our partners to provide the highest quality healthcare in hospital and closer to home.

* this profile text was provided by Sandwell and West Birmingham Hospitals NHS Trust

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Services at City Hospital

General Services Information

Hospital Questions

  • How many single rooms are available to NHS patients at this hospital: 66
  • Of these how many have an ensuite toilet: 42
  • Of these how many have an ensuite toilet and shower or bath: 10 commentsDon't know
  • Does this hospital operate an accident and emergency unit: Yes
  • How many specialist palliative care beds are available at this hospital: 0
  • Does this hospital have a named private unit/service: No

Trust Questions

  • Does the Trust treat private patients: No

Patient Safety

Trust Questions

  • Is there a system for recording operations that resulted in a foreign body being left post surgery: Yes
  • What is the reporting system for a foreign body being left post surgery: Incident reporting - Safeguard Ulysees
  • Is there a system for recording operations that were cancelled due to missing notes: Yes
  • What is the reporting system for operations that were cancelled due to missing notes: Incident reporting - Safeguard Ulysees
  • Is there a system for recording operations that resulted in wrong site surgery taking place: Yes
  • What is the reporting system for operations that resulted in wrong site surgery taking place: Incident reporting - Safeguard Ulysees
  • During the period 01 April 2010 - 31 March 2011, how many operations resulted in a foreign body being left post surgery: 0
  • During the period 01 April 2010 - 31 March 2011, how many operations were cancelled due to missing notes: 0
  • During the period 01 April 2010 - 31 March 2011, how many operations resulted in wrong site surgery taking place: 0
  • How many incident investigations using a full Root Cause Analysis did were carried out in 2010/11: 90
  • What percentage of patient safety incidents resulting in severe harm or death had a full RCA initiated/completed: 100%
  • What percentage of acute inpatients have a track and trigger warning system in place for the duration of the admission: 0-30%
  • What percentage of patients are risk assessed for venous thromboembolism on admission: 91-99%
  • Compliant with all relevant NPSA safety alerts issues in 2010/11 (you can find a full list of alerts issued at http://www.nrls.npsa.nhs.uk/resources/?p=3). : Yes
  • Does the Trust have a policy for providing educational programmes on using and interpreting clinical indicators: No
  • Does the Trust have a designated member of staff who supports teams in locating and analysing safety and quality data? (support): Yes
  • Is safety and quality data available on a central platform and actively disseminated to users: No

Infection Control

Trust Questions

  • Does the Trust employ an antibiotic pharmacist: Yes
  • Does the Trust operate a pre-admission assessment clinic or equivalent system where patients are screened and results returned in advance of the day of admission: Yes
  • Elective patient groups screened at the pre-op assessment clinic: All elective surgical
  • Are all oncology patients screened at the pre-op assessment clinic: NO
  • Are all chemotherapy patients screened at the pre-op assessment clinic: NO
  • Are all elective neurosurgery patients screened at the pre-op assessment clinic: Not Applicable
  • Are all patients with past history of MRSA screened at the pre-op assessment clinic: Yes
  • What method of MRSA screening is used when screening at admission: Other (please specify) commentsPCR, results within 90 minutes. For elective surgery we use culture based with results within 48 hours.
  • On admission, does topical suppression take place immediately: Yes
  • Does the Trust have at least one accident and emergency unit: Yes
  • Are all patients admitted through A&E screened: Yes
  • Is screening done according to individual risk assessment: Yes
  • Does the Trust have a dedicated isolation ward: Yes
  • How many beds does it contain: 10
  • Does the Trust have an isolation policy: Yes
  • Where medically appropriate, are patients with C Diff isolated in single rooms as a matter of priority: Yes
  • Does the Trust prescribe probiotics to any patient groups as a prophylactic measure to reduce C.difficile infections: No
  • Does the Trust have a policy to guide the use of metronidazole and vancomycin for C.difficile infected patients: Yes
  • Does the Trust routinely isolate all patients with diarrhoea: Yes

Stroke Medicine

Hospital Questions

  • Does the hsopital have a specialist stroke unit: Yes
  • What type of stroke unit does the hospital have: Hyperacute stroke unit (HASU) commentsHyperacute and acute stroke unit (D11) and rehabilitation stroke unit (D43)
  • Number of beds in the unit: 12 commentsD11 - 12 beds D43 - 22 beds

Trust Questions

  • Does the Trust have a specialist stroke unit or units: Yes
  • Is the Trust part of a stroke care network: Yes
  • Details: Stroke clinical leads and stroke management team attend Birmingham and Solihull Stroke Network meetings monthly. Clinical lead and Deputy Medical Director attend the quarterly Birmingham and Solihull Stroke Network Board. The Trust's stroke team submits validated stroke and TIA data as requested, works in partnership to devise training sessions, write policies, carry out audits and attend training, conferences and external visits organised by the network.
  • How many emergency admissions with a primary diagnosis of stroke (ICD10 codes I60 - I64) did the Trust receive in the financial year (period 01 April 2010 - 31 March 2011): 614
  • Of these, what was the number of patients given a Computerised Tomography (CT) scan within 24 hrs of admission: 493
  • Is thrombolysis for stroke patients provided 24 hours per day and 7 days a week : Yes
  • Are there any formal arrangements with neighbouring hospitals for the emergency transfer of stroke patients who would benefit from thrombolytic treatment: No

Trauma & Orthopaedics

Trust Questions

  • Does the Trust offer a trauma service: Yes
  • Does the Trust have a dedicated trauma list available 24 hours a day for the duration of the week, (Sunday to Sunday): No
  • Does the Trust offer an orthopaedics service: Yes
  • Do all the Trust's orthopaedic ward/team have a linked geriatric team with whom they have regular meetings at least once a week: No
  • Does the Trust run a pre-operative patient education session/class for patients to attend prior to Total Knee Replacement (TKR) and Total Hip Replacement (THR)? : Yes
  • Does the Trust have a standardised anaesthetic protocol for Total Knee Replacement (TKR) and Total Hip Replacement (THR) patients: No
  • Does the Trust have a specialist orthopaedic physiotherapy service which is available 7 days a week: Yes
  • Are patients for total knee replacement (TKR) and total hip replacement (THR) admitted prior to the day of surgery: No
  • Are patient records routinely recorded using a specific multi-disciplinary team THR/TKR pathway document: No
  • Is criteria-based discharge used: Yes
  • Are patients routinely phoned in the first 48 hours after discharge to check on their progress: No

Paediatrics

Hospital Questions

  • Does the hospital have a paediatrics service: Yes

Trust Questions

  • Is the Trust's elective paediatric surgery carried out only by designated surgeons with at least six months training in a specialist unit: Yes
  • Do the Trust's anaesthetists with responsibility for paediatric anaesthesia participate in at least one paediatric list per week: Yes
  • Is a paediatrician on site (SpR or higher) 24 hours per day, 7 days per week: Yes
  • Are at least two registered children's nurses on duty 24hours per day in each children's ward: Yes
  • Is there a designated facility on site for parents or guardians to stay overnight: Yes

Palliative Care

Trust Questions

  • Does the Trust provide a palliative care service: Yes
  • How is specialist palliative care delivered at the hospital: A multi-disciplinary specialist palliative care team
  • Does the hospital's specialist palliative team includes: A consultant in palliative medicine,A palliative care nurse,Other (please specify) commentsMacmillan Occupational Therapist
  • Is the Trust's specialist palliative care team available 24 hrs a day seven days a week: No
  • Are facilities provided to support relatives and carers who wish to stay with a patient in hospital: Yes
  • Does the Trust routinely survey and evaluate the views of patients and bereaved relatives and carers regarding the delivery of care on the end of life programme: Yes

Maternity Care

Maternity Sites

  • City Hospital - Midwife Led
  • How many women gave birth in the unit during the year? (not including home births): 808
  • How many babies were born in the unit during the year? (not including home births): 808
  • How many women were booked for a home birth: 46
  • How many women had a home birth? (not including births at home by accident): 37
  • Number of delivery rooms: 5
  • Total delivery beds: 5
  • Number of single rooms used for both delivery and postnatal care (labour, delivery, recovery and postnatal, or LDRP, rooms): 5
  • City Hospital - Consultant Led
  • How many women gave birth in the unit during the year? (not including home births): 5138
  • How many babies were born in the unit during the year? (not including home births): 5336
  • Number of assessment area rooms (for monitoring and / or induction): 2
  • Total assessment area beds: 15 comments3 induction beds, 6 Traige beds (plus 6 out patient assessment beds)
  • Number of delivery rooms: 12
  • Total delivery beds: 12
  • Total postnatal beds: 42
  • Number of rooms in obstetric high dependency unit: 1
  • Total obstetric high dependency beds: 2
  • Amenity rooms; Are women able to book a single room in advance of their birth: Yes
  • Does the maternity unit have a neonatal intensive care unit: Yes
  • Does the maternity unit have a neonatal high dependency unit: Yes
  • Does the maternity unit have a special care baby unit: Yes
  • Security measures - ankle bands for the baby: Yes
  • Security measures - cot alarms: No
  • Security measures - CCTV: Yes
  • Security measures - restricted access: Yes
  • Pain relief available - bath or shower: Provided by unit
  • Pain relief available - birthing pool: Provided by unit
  • Pain relief available - birth ball: Provided by unit
  • Pain relief available - Massage: Provided by unit
  • Pain relief available - Aromatherapy: Provided by unit
  • Pain relief available - TENS: Provided by unit
  • Pain relief available - Epidural: Provided by unit
  • Pain relief available - Mobile epidural: Provided by unit
  • Pain relief available - Entonox (gas and air): Provided by unit
  • Pain relief available - Intramuscular injection: Provided by unit
  • Total number of WTE midwives at the unit in your funded establishment, including vacant posts: 210.4
  • Total number of WTE midwives at the unit as staff in post, including agency and bank staff: 199.2
  • Does the unit have midwives available to provide one-to-one care available 24 hours a day, 7 days a week: On site
  • Does the unit have midwives available for home births available 24 hours a day, 7 days a week: On site
  • Does the unit have midwives trained and experienced in water birth available 24 hours a day, 7 days a week: On site
  • Does the unit have a paediatrician available 24 hours a day, 7 days a week: On site
  • Does the unit have an obstetrician available 24 hours a day, 7 days a week: On site
  • Does the unit have an anaesthetist available 24 hours a day, 7 days a week: On site
  • Does the unit have a dedicated obstetric anaesthetist available 24 hours a day, 7 days a week: On site

Trust Questions

  • Do all women have a choice about where they receive their antenatal appointments (i.e. at hospital or local health centre): Yes
  • Are NHS antenatal classes available (e.g. Parentcraft): Yes
  • Available during the daytime (until 5pm): Yes
  • Available in the evenings (after 5pm): Yes
  • Available at weekends (Saturday and/or Sunday): Yes
  • Available for women only groups: Yes
  • Available for other groups: Yes
  • Also available for: Teenage parents
  • Are all women routinely offered ultrasound scans: Yes
  • Scan 1 available between: Up to 16
  • Scan 2 available between: 20 weeks

Trust Statistics

Trust Questions

Consultants at City Hospital

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